Service Agreements for I.T. Consultants – 5W16
(Service Agreements for SMB Consultants - Applying the Book) Based on the best-selling book Service Agreements for SMB Consultants, this course covers everything you need to know about developing your…
The Unbreakable Rules of PSA – 5W11
IT Service Delivery in the 21st Century Instructor: Manuel Palachuk You're guaranteed to learn something that will make or save you the price of admission! Everyone needs a PSA -…
Optimize Your Social Media Marketing and Advertising – 5W23
All New Class for 2021! Part of the "Social Media Super-Charge" Series for Small Business This course covers the key elements of designing, planning, and executing a modern social media…
MSP Professional Sales Certification Program – 5W22
The MSP Professional Sales Certification Program - 5W22 Want to master MSP sales? Small Biz Thoughts has partnered with award-winning sales training company Kernan Consulting to offer the MSP Professional…
Managing Your Service Board – Setup, Core SOPs, and Daily Procedures – 5W10
Managing Your Service Board - Setup, Core SOPs, and Daily Procedures This course covers the most important pieces of making your PSA (Professional Services Administration) service board work effectively. Your…
Position Your IT Firm for Growth or Sale – 5W19
Position Your IT Firm for Growth or Sale - Totally Revised for 2021 5W19 Taught by Rayanne Buchianico, Author and Coach “Rayanne’s course on getting a company ready for…
Powerhouse of One: Be a Super Successful Sole Proprietor – 5W18
Powerhouse of One: How to Be Super Successful MSP (or Solo Entrepreneur) Course 5W18 - Living the Dream - Instructor: Lori Hardtke You hear it all the time, you need…
Automate Your Accounting with QuickBooks Online and Integrated Apps – 5W15
Automate Your Accounting with QuickBooks Online and Integrated Apps Taught by Rayanne Buchianico, Author and Coach - Five Tuesdays - November 24 - December 22 - Register Now - All…
Managed Services in a Month – Applying the Book – 5W09
Managed Services in a Month - Applying the Book - 5W09 Instructor: Karl W. Palachuk Five 1-hour classes You're guaranteed to learn something that will make or save you the…
The Most Important Checklists for Any I.T. Service Provider – W508
The Most Important Checklists for Any I.T. Service Provider - W508 Taught by Karl Palachuk and Manuel Palachuk, Authors and Coaches - Five Tuesdays - Sept 15 - Oct 13,…