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Small Biz Thoughts is the training and content division of Great Little Book Publishing Co., Inc. Our programs are geared specifically for Managed Service Providers and SMB Consultants. Our focus on future trends has helped us build a reputation as a trusted source of practical how-to information and best practices for running your computer consulting business.

Designed and guided by Karl W. Palachuk, an author, speaker, and trainer who is well known and respected in the small business I.T. community. Karl has owned and built two successful MSP (managed service provider) businesses in Sacramento, CA. In all, he ran managed service businesses for more than eighteen years and he’s bringing that knowledge and experience to you.

Karl is the author of many books – including all of the best-selling books on managed services.

Money Back Guarantee

If you buy this program, or any Books or Seminars from Great Little Book Publishing, we Guarantee your satisfaction – or you get a 100% refund. Please see details.

The Most Important Checklists for Any I.T. Service Provider – W508

Taught By: Karl W. Palachuk
& Manuel Palachuk

The Most Important Checklists for Any I.T. Service Provider - W508
Taught by Karl Palachuk and Manuel Palachuk, Authors and Coaches

- Five Tuesdays - Sept 15 - Oct 13, 2020 -- Register Now

- All classes start a 9:00 AM Pacific

Checklists are critically important to creating SOPs - Standard Operating Procedures - for your company.

This course is intended for managers and owners of a managed service business. It covers many facets of the "checklist mentality" that the instructors have used at a variety of successful I.T. consulting businesses.

In addition to building hundreds of checklists and standard processes for KPEnterprises in Sacramento, CA, the authors have both written books, trained individuals, and coached teams on successful processes and habits for running a modern, successful managed service business.

This course will cover daily the use of checklists in daily operations as well as the "larger picture" of running the entire company. It will address both internal checklists for running your own company and external checklists for managing client relationships and client technology.

This is an intensive live webinar course over a five week period. All assignments are voluntary, of course. But if you want feedback on assignments, please complete assignments during this course and email them to the instructor.

Delivered by Karl Palachuk and Manuel Palachuk, authors of the Network Migration Workbook and many other books for MSPs - managed service providers.

Includes five weeks of webinar classes with related handouts, assignments, and "office hours" with the instructor.

This course is intended for business owners and managers. It is particularly useful for the Service Manager or Operations Manager.

Only $299
Register Now

A Few Details . . .

  • Each course will be five webinar classes (50-60 minutes each)
  • There will be handouts and "homework" assignments
  • If you wish to receive feedback on your assignments, there will be instructor office hours
  • Class calls will be recorded and made available to paid attendees only.
  • All calls start at 9:00 AM Pacific Time

Week by Week Overview of the Course

Week 1: What is a Checklist / Sample: Daily Backup Monitoring and Maintenance

Week 2: Employee Hiring Process / Exit Process

Week 3: New Client On-boarding / Client Off-boarding / Quarterly Client Roadmap

Week 4: Monthly Maintenance Checklist / New PC Checklist

Week 5: The Pre-Discovery Checklist / Class Summary

Sample Handouts for this course:

  • Class Syllabus
  • Slides from all classes
  • MPI Checklist Template
  • MPI Doc with TOC Template
  • NMW Discovery Checklist
  • NMW Remote Workstation Migration
  • How To Document Any Process White Paper by Manuel Palachuk
  • Personnel Folders
  • New Hire Checklist
  • Hiring Folder (ZIP)
  • Employee Goals Template
  • Employee Evaluation Template
  • Client Onboard Checklist
  • Client Removal Checklist
  • Roadmap Questionnaire
  • Roadmap Template
  • Roadmap Meeting Notes Template
  • Monthly Maintenance Checklist
  • New Workstation Checklist
  • New User Checklist
  • Welcome New Employee Orientation
  • Server Build Checklist
  • Troubleshooting and Repair Log
  • Time Stamp Version Standards

Questions? Email concierge@smallbizthoughts.com

🙂

Module 1 5W08 The Most Important Checklists for Any I.T. Service Provider
Unit 1 Week One
Unit 2 Week Two
Unit 3 Week Three
Unit 4 Week Four
Unit 5 Week Five

The Most Important Checklists for Any I.T. Service Provider – W508

Taught By:
Karl W. Palachuk

Student Login

Featured Topics

Small Biz Thoughts is the training and content division of Great Little Book Publishing Co., Inc. Our programs are geared specifically for Managed Service Providers and SMB Consultants. Our focus on future trends has helped us build a reputation as a trusted source of practical how-to information and best practices for running your computer consulting business.

Designed and guided by Karl W. Palachuk, an author, speaker, and trainer who is well known and respected in the small business I.T. community. Karl has owned and built two successful MSP (managed service provider) businesses in Sacramento, CA. In all, he ran managed service businesses for more than eighteen years and he’s bringing that knowledge and experience to you.

Karl is the author of many books – including all of the best-selling books on managed services.

Discount

Join the SBT Technology Community for big savings on Great Little Seminar Courses
Big Savings
Money Back Guarantee

If you buy this program, or any Books or Seminars from Great Little Book Publishing, we Guarantee your satisfaction – or you get a 100% refund. Please see details.