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Small Biz Thoughts is the training and content division of Great Little Book Publishing Co., Inc. Our programs are geared specifically for Managed Service Providers and SMB Consultants. Our focus on future trends has helped us build a reputation as a trusted source of practical how-to information and best practices for running your computer consulting business.

Designed and guided by Karl W. Palachuk, an author, speaker, and trainer who is well known and respected in the small business I.T. community. Karl has owned and built two successful MSP (managed service provider) businesses in Sacramento, CA. In all, he ran managed service businesses for more than eighteen years and he’s bringing that knowledge and experience to you.

Karl is the author of many books – including all of the best-selling books on managed services.

Money Back Guarantee

If you buy this program, or any Books or Seminars from Great Little Book Publishing, we Guarantee your satisfaction – or you get a 100% refund. Please see details.

SMB Online Conference 2020

Your Presenters:

Karl Palachuk, Amy Babinchak, Jay McBain, Joshua Liberman, Ryan Morris, Nigel Moore, Richard Tubb, Dave Sobel, Rayanne Buchianico, Dave Seibert, Manuel Palachuk, Killing IT Podcast

Success is a Habit

Take control of your consulting business. Unplug from the daily grind and work ON your business for two days!

    • 2 Action-Packed Days
    • 11 Hours of Education
    • 100% Geared toward SMBs and Managed Services
    • 100% Action-Oriented Content
    • Recordings and handouts available after the conference only to paid attendees


SBT Community Monthly Members: email [email protected] for your $99 code - Annual members register for free

Not a member? Check out for more information.

Module 1 Welcome and Instructions
Unit 1 Webinar Instructions
Module 2 Day 1 | Monday, May 19
Unit 1 8:30am PST | Introduction with Karl W. Palachuk
Unit 2 9:00am PST | Karl Palachuk - The Absolutely Unbreakable Rules of Service Delivery
Unit 3 10:00am PST | Amy Babinchak - Getting in the habit of developing your best list of potential new clients
Unit 4 11:00am PST | Jay McBain - The Future of the Channel: 10 Trends that Partners can Exploit to Future-Proof their Business
Unit 5 12:00pm PST | Joshua Liberman - Why I Still Bill by the Device
Unit 6 1:00pm PST | Ryan Morris - Building a Business that Thrives
Unit 7 2:00pm PST | Nigel Moore - Pricing and Packaging your MSP Plans
Module 3 Day 2 | Tuesday, May 20
Unit 1 Introduction - 8:30am PST with Karl
Unit 2 9am PST | Richard Tubb - How to Journal for Business Success
Unit 3 10am PST | Dave Sobel - Let's Focus on Being Topic(al)
Unit 4 11am PST | Rayanne Buchianico - Maximizing Profits in the New Normal​
Unit 5 12pm PST | Dave Seibert - Expanding Your Prospect Network during Social Distancing
Unit 6 1pm PST | Manuel Palachuk - The Seven Predictors of Success - Stacking Your Odds
Unit 7 2pm PST | Killing IT Podcast - Live
Unit 8 Thank You!