Managing Your Service Board – Setup, Core SOPs, and Daily Procedures This course covers the most important pieces of making
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Small Biz Thoughts is the training and content division of Great Little Book Publishing Co., Inc. Our programs are geared specifically for Managed Service Providers and SMB Consultants. Our focus on future trends has helped us build a reputation as a trusted source of practical how-to information and best practices for running your computer consulting business.
Designed and guided by Karl W. Palachuk, an author, speaker, and trainer who is well known and respected in the small business I.T. community. Karl has owned and built two successful MSP (managed service provider) businesses in Sacramento, CA. In all, he ran managed service businesses for more than eighteen years and he’s bringing that knowledge and experience to you.
Karl is the author of many books – including all of the best-selling books on managed services.
Small Biz Thoughts
Upcoming Live Classes
The MSP Professional Sales Certification Program – 5W22 Want to master MSP sales? Small Biz Thoughts has partnered with award-winning
All New Class for 2021! Part of the “Social Media Super-Charge” Series for Small Business This course covers the key
All New Class for 2021! Part of the “Social Media Super-Charge” Series for Small Business This course covers three of
Course 5W07 | There are few things more important than the finances of your business. But most technology consultants
Course 5w12 | QuickBooks is QuickBooks, right? Well . . . QuickBooks has to be set up right. Then it
Powerhouse of One: How to Be Super Successful MSP (or Solo Entrepreneur) Course 5W18 – Living the Dream – Instructor:
Based on the book Cloud Services in a Month, this course will give you the information, forms, processes, and motivation
Core Standard Operating Procedures for Small IT Providers – W501 You’re guaranteed to learn something that will make or save
The Absolutely Unbreakable Rules of Service Delivery Taught by Karl W. Palachuk – Includes the brand new book The Absolutely
Instructor/Coach: Manuel Palachuk The easiest way to gain a competitive advantage is simply to have a specific plan – because
KPIs – Key Performance Indicators – can help you focus your business in the right direction. You hear a lot
Managed Services in a Month – Applying the Book – 5W09 Instructor: Karl W. Palachuk – Five Tuesdays – October
Automate Your Accounting with QuickBooks Online and Integrated Apps Taught by Rayanne Buchianico, Author and Coach – Five Tuesdays –